Shipping policy

Shipping Policy

At Ciravera, we work hard to process and ship every order as quickly and reliably as possible.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During periods of high demand, promotional events, or holidays, processing times may extend to up to 5 business days.

Orders are processed Monday through Friday, excluding public holidays.

Shipping & Delivery

Once your order has been processed and dispatched, delivery times will vary depending on your shipping destination and the shipping method selected at checkout.

Estimated delivery times:

  • United Kingdom Standard Shipping: 2–3 business days after dispatch.

Please note that delivery timeframes are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our control, including carrier delays, severe weather, customs inspections, or peak shipping periods.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24–48 hours to become available after your order has been shipped.

Shipping Delays

Although we strive to meet all estimated delivery times, occasional delays may occur.

Ciravera is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Severe weather conditions
  • Public holidays
  • Other circumstances beyond our reasonable control

Subscription Orders

Subscription orders are processed and shipped according to the same timelines as one-time purchases.

Customers may manage, pause, or cancel their subscriptions at any time through their customer account or by contacting our support team.

Shipping Address

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

If an order is returned due to an incorrect or incomplete shipping address, additional shipping charges may apply before the order can be re-shipped.

Questions & Support

If you have any questions regarding your order or shipment, please contact our customer support team:

Email: support@ciravera.com

We'll be happy to assist you.